Privacy Policy

1. Introduction & Data Protection Commitment

At AGI-Chat ("we," "us," "our," or "Company"), we are deeply committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal data. This Privacy Policy outlines our practices regarding data collection and use, and your rights under applicable privacy laws including GDPR, CCPA, and other global privacy regulations.

AGI-Chat is an advanced artificial intelligence conversation platform designed to provide intelligent, secure, and human-like interactions. We understand that privacy is fundamental to trust, and we have built our platform with privacy-by-design principles.

2. Information We Collect

2.1 Information You Provide Directly

• Account Registration: When you create an AGI-Chat account, we collect your mobile number, which serves as your primary identifier. We do not require email addresses for account creation, minimizing data collection.
• Authentication Data: We collect phone numbers for OTP verification and password information for security purposes.
• Profile Information: Optional profile details you choose to add (username, preferences).

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, and browser type for compatibility and optimization.
• Usage Data: Features you use, conversation length, interaction patterns (we do NOT store conversation content), and session duration.
• Technical Information: IP address, timestamps, and server logs for security and performance monitoring.
• Location Data: Approximate location based on IP address for service optimization (with your consent).

2.3 Information from Third Parties

• Mobile carrier information for phone number verification
• Analytics providers for usage patterns and service improvement

3. Conversation Data & AI Model Training

3.1 What We Store

We implement end-to-end encryption for all conversations. Your conversation content is:

• Encrypted: Using military-grade encryption (AES-256)
• Not Indexed: Conversations are not searchable by our team
• Access Limited: Only accessible to you with your encryption keys
• User Controlled: You can delete conversations anytime

3.2 AI Model Training

Your conversations are NOT used to train or improve AI models without explicit consent. Specifically:

• We do not use your conversations for model fine-tuning
• We do not share your data with third-party AI providers
• You can opt-out of any non-essential data processing
• Research use of anonymized data requires your explicit, informed consent

4. How We Use Your Information

We process your personal data for the following legitimate purposes:

• Service Delivery: Providing, maintaining, and improving AGI-Chat functionality
• Security: Detecting fraud, preventing abuse, and protecting user safety
• Authentication: Verifying your identity through OTP and secure login
• Communication: Sending service updates, security alerts, and support messages
• Analytics: Understanding usage patterns to improve features (anonymized)
• Legal Compliance: Meeting regulatory requirements and responding to legal requests
• Marketing (with consent): Sending promotional content only if you opt-in

5. Data Sharing & Third Parties

5.1 We Do NOT Share Your Data With

• Advertisers or marketing companies
• Data brokers or data trading companies
• Social media platforms (unless you explicitly authorize)
• AI model providers for training purposes

5.2 We MAY Share Your Data With

• Service Providers: Hosting, payment processing, analytics (under strict data processing agreements)
• Legal Requirements: Law enforcement with valid legal orders
• Business Transfers: In case of acquisition or merger (with your notification)

6. Data Retention

• Account Data: Retained while your account is active; deleted within 30 days of account deletion
• Conversations: Encrypted and retained until you delete them; permanent deletion within 24 hours of your request
• Usage Logs: Retained for 90 days for security purposes, then anonymized
• Legal Data: Retained as required by applicable laws

7. Your Privacy Rights

Depending on your location, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Correction: Correct inaccurate or incomplete data
• Right to Deletion: Request deletion of your data ("right to be forgotten")
• Right to Portability: Receive your data in a machine-readable format
• Right to Withdraw Consent: Opt-out of optional data processing
• Right to Object: Object to certain types of data processing

To Exercise Your Rights: Contact us at privacy@agi-chat.com with "Data Subject Request" in the subject line.

8. Security Measures

We implement comprehensive security measures to protect your data:

• End-to-end encryption (AES-256) for conversations
• TLS/SSL encryption for data in transit
• Regular security audits and penetration testing
• Two-factor authentication (OTP) for account access
• Secure password hashing (bcrypt)
• Access controls limiting data access to authorized personnel
• Regular security patches and updates
• Incident response plan and 72-hour breach notification

9. Children's Privacy

AGI-Chat is not intended for children under 13 years of age. We do not knowingly collect data from children under 13. If we become aware of such collection, we will take immediate steps to delete such data and may terminate the child's account. Parents or guardians who believe their child has provided data to AGI-Chat should contact us immediately at privacy@agi-chat.com.

10. International Data Transfers

Your data may be transferred to, stored in, and processed in countries other than your country of residence. When we transfer data internationally, we implement appropriate safeguards:

• Standard Contractual Clauses (SCCs) for EU-US transfers
• Data Processing Agreements with all partners
• Equivalent data protection standards in destination countries

11. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Maintaining session, authentication (necessary for service)
• Analytics Cookies: Understanding usage patterns (you can opt-out)
• Preference Cookies: Remembering your settings and preferences

You can disable cookies through your browser settings, though this may impact functionality.

12. GDPR Compliance (EU Users)

For users in the European Union, AGI-Chat complies with GDPR requirements:

• Lawful basis for all data processing clearly identified
• Data Protection Impact Assessments (DPIA) completed
• Data Protection Officer available for inquiries
• GDPR rights fully implemented and accessible

Data Protection Officer Contact: dpo@agi-chat.com

13. Contact Us & Data Subject Requests

For Privacy Inquiries:

• Email: privacy@agi-chat.com
• Address: AGI-Chat Privacy Team, Global Headquarters
• Response Time: We respond to all requests within 30 days

EU Supervisory Authority Complaint: You have the right to lodge a complaint with your local data protection authority.

14. Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website. Your continued use of AGI-Chat constitutes acceptance of updated terms.